Question 1

What is The Mandala Affect?

Accepted Answer

The Mandala Affect is an online craft store specializing in custom-made mandalas. Each piece is handcrafted with care and designed to bring beauty and tranquility to your space.

Question 2

What payment methods do you accept? Is it secured?

Accepted Answer

We accept all major credit cards, PayPal, and other secure payment methods.

Yes, we use secure payment gateways to ensure your information is protected.

Question 3

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email.

Question 4

Can I make changes to my custom order after approval?

Accepted Answer

Once you approve the design, changes may not be possible. Please ensure all details are correct before giving your approval.

Question 5

Can I return a custom order?

Accepted Answer

Due to the personalized nature of custom mandalas, we cannot accept returns or exchanges on custom orders unless they arrive damaged or defective.

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FAQ